FAQ / HOW IT WORKS

Free Used Production Materials

EcoSet is hired to intake used materials as a paid service, and we send them back out into the community as a free resource.

APPOINTMENT TYPES

  • There are two options when scheduling an appointment: browse and pickup 

  • Browse appointments are currently only available on Monday/Wednesday/Friday, and are intended to be your “first round” of looking. Feel free to bring your design team, production staff, and partners. We don’t need everyone attending the appointment to be listed in your reservation, however, EVERYONE in your party must check in with EcoSet staff when they arrive and sign our liability waiver. 

  • Pickup appointments are intended ONLY for picking up items that are ALREADY ON HOLD WITH HOLD TAGS. If you arrive for a pickup appointment just to browse, we will ask you to leave and make a browse appointment for another day. Make sure you arrive for your pickup appointment with sufficient labor and trucking to remove your materials. EcoSet does not provide loading labor.

  • NO WALK IN APPOINTMENTS​. We cannot take walk ins. Our online scheduler will inform you of the available dates and times to access the Oasis. At times, our building is completely closed if we are working off site.

PARKING

  • Park in the spaces closest to the Materials Oasis entrance door. Keep in mind, you may have to tandem park. If you block a vehicle, make sure to put a Tandem Tag in your windshield to indicate your name, phone number and estimated time of departure. Tandem Tags are available at the check-in table.

CHECK-IN

  • Enter the building using the gray/wooden staircase and sign indicating Materials Oasis. Do not enter the main lobby. When you arrive, ring the doorbell located on the table at the top of the stairs. Wait for a staff member to greet you and check you in.

LIABILITY / LIKENESS RELEASE

  • The first time you visit, you must sign a liability waiver and an acknowledgement of donation. These forms ensure that you understand the rules of our space and the process of taking materials from us.

  • Everyone in your party MUST sign a waiver before entering the warehouse. If someone in your group arrives late, have them check in with EcoSet staff before joining the appointment. 

BROWSE AND TAKE ON THE DAY, OR TAG AND SCHEDULE A PICK UP

  • For a browse appointment: if you find materials that you can take with you (ie will fit in your vehicle), you are welcome to do so. However, if you find something that is too large to take with you, you will need to schedule a pick up appointment. Pick up appointments can be scheduled 5 days a week, so we recommend scheduling your pick up ASAP. 

  • You are responsible for loading and securing your materials in your vehicle. Make sure you bring enough labor to load your vehicle and ratchet straps/bungee cords to secure your materials. 

  • NOTE ABOUT TRUCKING: we STRONGLY discourage U-Haul trucks (especially for scenic pickups). U-Haul trucks are not dock height (meaning you have to lift items down from our loading dock) and have low door clearance. If possible, we recommend renting from Suppose-U-Drive, Quixote, Avon, or Enterprise. If you need help deciding what kind of truck to rent for your materials, please ask one of us. We’re happy to help.

 

5 DAY HOLD POLICY / HOLD TAGS

  • If you find an item that you cannot take with you during your initial appointment, fill out a hold tag and we will hold it for 5 business days. Hold tags available at the check in table, and must list name, phone number, AND the date you plan to pick up. Any tags without a pickup date will be removed. 

  • If you find an item that is already tagged, you are welcome to place a second hold tag. If the original tagger doesn’t return for it, the item will be yours.

  • Any tags left after 5 days will be removed and the items will be available to anyone. 

WHAT TO BRING

  • Browse Appointments: closed toe shoes, tape measure, and bring your own pre-printed Hold Tags for a faster tagging process

  • Pick Up Appointments: closed toe shoes, work gloves, ratchet straps, bungee cords, tie downs, red flag for oversized loads

WHY ARE MATERIALS FREE?

EcoSet is a business and we are hired by clients to responsibly manage their production waste impacts. We then make it available as a free resource to the community. Once materials leave our warehouse they are YOURS! Feel free to change them and use them how you want.

WHY IS BROWSING ONLY AVAILABLE MONDAY, WEDNESDAY & FRIDAY?

We are a functioning small business with several service segments and a busy workflow. Hosting appointments and helping people find free materials requires a substantial amount of staff time, so we limit the days we are open. To provide these resources, we need to be off site at times picking up materials, or our facility may be closed for internal processing and organizing.

CAN I BRING MY ITEMS BACK?

We are not a non-profit, so we cannot intake items for free. After you’re finished using cost saving sets and materials for your project, you can get a quote for our ReDirect services and use your disposal budget to recirculate your sets with us. Dropping off is the most affordable to work with us and avoid dumpster costs.

Request an estimate for EcoSet ReDirect.